How To Handle Collection Agents During Difficult Times

Most individuals would find their experience with collectors as never near nice at all. Oftentimes, there is always the feeling of harassment and intense pressure which consumers experience at times when creditors start panicking in their attempt to collect. Responsibility and flexibility are all that you need when caught uptight in difficult situations, where you're downright empty-handed when collectors start knocking on your door. When life gets really tough for you, here are helpful ways on handling collection agents properly.

1.      Never let any third party debit collectors receive your payments. This may lead your hard-earnedmoney to get stolen, and will put you in the risk of declaring unpaid major expenses like house rents and other important finances. Be very cautious.

  • Find out the company's authorized contact details, including the right person to contact along with his/her address and mobile number. Coordinate with them by mail them instead of entertaining phone calls. Emphasize that communications should only be on a fax or a snail-mail setup.
  • In case the calls have not stopped, inform them that you are done sending the first collection and that you are about to file a formal complaint. There are collectors who illegally add charges to the debt that is not written in the authorized contract. You have the right to oppose with the debt and demand verifications in the form of the endorsed signature, receipts, invoices and other details.

2.      Be aware of the rights and policies.

  • Have a copy of all written and verbal statements in simple language to avoid misconceptions.
  • Keep details of bank visits, written and telephone communications.
  • Don't be scared. In case the agents do not abide the procedure, you are entitled to call the police giving them complete facts regarding the collector's name, agency, and the bank it represents.

3.      Make limitations and boundaries regarding communication with your creditors as you often coordinate with them. Know that collector agents and managers have the rule to adopt social manners when dealing. Know your customer service assistant's details. Contact information is necessary. But keep stating information about you in a minimum; guard yourself from talking too much. Tell them that you are in dire need to cope up with things without harming your credit.


4.      It is always better and safe to get in touch with the hard line creditors and collectors and keeping all transaction flows through mail only. You may also intensify already stressful feelings by promising any payment you're not sure or capable of making. Never let collection agents control you as if they are a law firm, and always be careful in sending postdated checks, whatever the reason may be.


It would be very wise to find ways on how to protect your home and your cash when dealing with collection agents. It is safer to ensure that all your credit records are always neat and in good shape. Monitoring expenses will be of great help. Make it a habit to discriminate wants versus needs. Try to improve managing your payment schedules to lessen unnecessary worries in the future. Be extra practical with your income and expenses. Shun anything and everything with no essential values. It is good to make reflections such as realizing that peace of mind and a life of moderation is far better than an extravagant yet impractical life with electric shut-off and unpaid bills.